Privacy Policy

Effective Date: Oct 27, 2025

This section specifically describes how Fence Company of Columbus ("we," "us," or "our") collects, uses, and protects personal information gathered through our recurring SMS/text message program (the "Service").

1. SMS Marketing Program Overview

Fence Company of Columbus offers a mobile text message service to provide you with timely information related to your fencing needs and our business. The types of messages you can expect to receive include:

• Promotional and Marketing Alerts: Special offers, sales, seasonal discounts, and announcements about new fencing products or services (e.g., wood, vinyl, aluminum, chain link).
• Informational/Transactional Updates: Appointment confirmations, installation scheduling updates, service status notifications, and responses to your customer service inquiries.

By opting into the Service, you agree to receive these recurring automated promotional and informational text messages.
‍Consent is not a condition of any purchase. Standard message and data rates may apply.

2. Information We Collect

When you sign up for the Service, we collect the following personal information:

3. SMS Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You may review this Privacy Policy at any time to understand how your data is collected and used

4. Use of Your Information

We use the information collected through the Service strictly for the following purposes:

• To send you the automated and informational text messages you have consented to receive.
• To communicate with you and respond to your requests for information or customer support.
• To monitor and improve our text messaging program's effectiveness and reliability.
• To maintain records of consent as required by law (e.g., TCPA compliance).

5. No Sharing or Selling of SMS Opt-In Data

Fence Company of Columbus does not sell, rent, or share your mobile phone number, SMS opt-in status, or any other collected SMS data with any third party for their marketing or promotional purposes.

We may share your information only with trusted third-party service providers, such as our SMS platform vendor and mobile phone carriers, solely to the extent necessary to help us deliver the text messages to you. These vendors are legally or contractually bound to protect your information and use it only to provide the services we have contracted them for.

6. Your Choices and Right to Opt-Out

Opting In:

By providing your mobile phone number and consenting to the Service, you provide your prior express written consent to receive recurring automated text messages from Fence Company of Columbus.

Opting Out (Unsubscribing):

You can cancel the Service at any time. Simply reply the keyword STOP to any text message you receive from us. You will receive one final text message confirming your opt-out request has been processed. After this confirmation, you will no longer receive further text messages from us unless you explicitly opt-in again.

Getting Help:

If you require assistance or have questions about the text message program, reply the keyword HELP to any message you receive from us. You may also contact us directly using the information provided below.

7. Data Security and Retention

We take reasonable technical, administrative, and physical security measures to protect the personal information we collect in connection with the Service. We retain this data only as long as necessary to fulfill the purposes outlined above and to meet our legal and regulatory compliance obligations, particularly those related to the TCPA.

8. Contact Information

For any questions or concerns regarding this SMS Privacy Policy, or to request access to or correction/deletion of your personal data, please contact Fence Company of Columbus at: